Privacy Policy
Effective: 28 October 2025 — This policy explains how Aurora Games (auroragames.org) handles personal information for our Canadian social casino experience.
1. Data we collect
We collect limited personal information to operate Aurora Games responsibly:
- Contact details — name, email, and message content submitted via our contact form.
- Usage data — anonymized analytics when you consent, including device type, browser, and session interactions.
- Technical data — IP address and user agent captured automatically for security and abuse prevention.
2. How we use information
- Respond to support or partnership inquiries.
- Ensure age eligibility and protect the platform from misuse.
- Improve performance and design through aggregated analytics (when enabled).
- Comply with Canadian privacy and consumer protection requirements.
3. Legal basis
We process personal information under the following bases:
- Consent — you voluntarily provide contact details or opt-in to analytics cookies.
- Legitimate interests — securing our services, preventing fraud, and ensuring responsible play.
- Legal obligation — retaining minimal records to respond to regulatory inquiries.
4. Retention
Contact messages are retained for up to 24 months to manage inquiries and compliance. Analytics data is aggregated and retained according to the provider’s policies. We do not sell or trade personal information.
5. Your rights
Canadian residents can request access, correction, deletion, or restriction of their personal information. To exercise these rights, email support@auroragames.org. We will respond within 30 days.
6. Cookies
Aurora Games uses essential cookies to remember your age verification and consent choices. Optional analytics and personalization cookies activate only when you opt in via the cookie banner. Details appear in our Cookie Information.
7. Security
We apply administrative, technical, and physical safeguards including TLS encryption, access controls, and secure hosting. No system is immune to risk, so we encourage you to use updated devices and avoid shared machines.
8. Children
Aurora Games is intended for adults 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us so we can delete it.
9. Changes
We may update this policy to reflect new features or legal guidance. Material changes will be highlighted on this page with a new effective date.
10. Contact
Privacy questions or requests can be directed to support@auroragames.org.